Questions or comments? Get in touch and we'll be happy to help.
Frequently Asked Questions
Find answers to common questions about our products and services
We use high-quality PPD Satin Paper, a 100% durable, scratch-free material that ensures vibrant colors, crisp details, and long-lasting results.
Once shipped, most packages arrive within 3–5 business days (U.S.). We also offer discounted shipping rates through our logistics partnership.
Typical production time is 1–2 business days, depending on the product and order size.
Yes! If you need something urgently, please message us before placing your order so we can confirm timing.
If production hasn't started, we can still modify artwork, text, or images. Once final printing begins, changes may not be possible—but contact us and we'll do our best to help.
Our items are long-lasting and durable. For photo magnets or ornaments, simply wipe with a clean, dry, or slightly damp cloth—no harsh chemicals.
Yes! We provide a digital proof upon request. Once you confirm the preview, we start production.
Your satisfaction matters. If you're not happy with the finished product, we will provide a refund or offer a reprint—whichever you prefer.
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